Course Overview
A short-term, career-oriented programme building job-ready competencies for entry-level roles at airports, travel agencies, tour operators, and customer service environments. Strong practical orientation across ticketing, reservations, tour planning, and client handling.
Key Learning Outcomes
- International fare calculation and global travel pricing
- Planning and costing tour packages, designing profitable itineraries
- Computerised Reservation Systems (CRS), booking and ticket issuance
- Travel agency and tour operator workflow management
- Customer service standards aligned with international industry expectations
Who Should Enrol
- Students starting a career in travel and tourism
- Professionals from other backgrounds transitioning into the travel industry
- Aspirants seeking quick entry into industry-facing roles
Career Opportunities
Travel Agency Executive | Ticketing & Reservations Assistant | Tour Operations Assistant | Airport Front Desk / Customer Service Executive | Travel & Tourism Sales Support Staff
Certification:
Awarded on successful completion with a minimum score of 65% in all assessments.